Przegląd projektu
Ophthalmology clinic specializing in vision correction needed solution that would answer patient questions 24/7, present available treatment methods and encourage visit booking. It was crucial for chatbot to always have current knowledge about prices, procedures and treatments.
Wyzwanie
Clinic received hundreds of repetitive questions about procedure prices, vision correction methods and qualification process. Email and phone support was time-consuming and did not work after hours.
No 24/7 support
Patients asked questions after clinic hours, and lack of response resulted in loss of potential clients.
Repetitive questions
80% of inquiries concerned same topics: prices, correction methods, qualification process, clinic locations.
Low conversion to visits
Many patients did not book visit despite interest in procedure - they lacked proactive support.
Knowledge updates
Clinic prices and offer changed every few months - chatbot had to always have current knowledge.
Nasze rozwiązanie
We built RAG chatbot that automatically indexes content from clinic website, answers patient questions and proactively encourages visit booking.
RAG with automatic updates
We implemented RAG system that scans clinic website every 24h, indexes new content and updates knowledge base. Chatbot always has access to current prices and procedures.
Widget with suggested questions
We created chat widget with suggested questions (prices, methods, qualification) that guide conversation and help patients quickly find answers.
Lead generation flow
Chatbot proactively offers consultation appointment when patient shows interest. Collects contact data and passes lead to clinic CRM.
Integration & deployment
We integrated widget with clinic website, added conversion tracking and dashboard with most frequent questions analysis.
Schedule free consultation about your project
During 30-minute call we'll analyze your business requirements and propose fastest path to implementation. We think business-first - goal first, then technology.
Proces realizacji
Discovery & Setup
Clinic website analysis, key content identification for indexing, RAG pipeline setup.
1Development
RAG chatbot building, knowledge auto-refresh implementation, widget design, lead generation flow.
2Integration & Testing
Website integration, conversation tests, prompt optimization, CRM integration setup.
3Czas realizacji
10 days
Zakres usługi
AI Development & Chatbot
Technologie
Galeria projektu
Chcesz podobnych wyników?
Umów się na bezpłatną konsultację i sprawdź, jak AI może pomóc Twojemu biznesowi.
Umów bezpłatną konsultację