HeyNeuron IconHeyNeuron
Free consultation
Next-gen Support

Customer Support that delights and works on its own.

Stop making customers wait for an answer. We build systems that automatically solve typical problems, categorize reports, and ensure no request is left unanswered.

Shortened response time
Client satisfaction +40%
24/7 Service
Improve your support

Bad support is the fastest way to lose a client.

Long Wait

Clients expect an answer in minutes, not days. Every hour of delay lowers the chance of referral.

Repetitive Questions

Your employees waste 70% of their time answering the same questions about status, prices, or availability.

Overlooked Reports

Emails that fall into spam or go unanswered are a sure way to get a negative review.

Lack of History

A client has to repeat their problem to three different people? That's frustrating and unprofessional.

Team Fatigue

Handling hundreds of identical reports leads to quick burnout and employee turnover.

High Costs

Increasing the support team as the company grows is a cost trap. Automation lets you grow cheaper.

Intelligent Support

Support that never gets tired.

We link modern Helpdesk systems (Zendesk, Freshdesk) with automation and AI. Your support starts working proactively, solving problems before the client even writes.

The system knows if a report is a claim or an offer request.

Organize reports

KS
TECH LEAD

Konrad

Software Architect

Schedule free consultation about your project

During 30-minute call we'll analyze your business requirements and propose fastest path to implementation. We think business-first - goal first, then technology.

Schedule free consultation
30 min call • Specific quote • Zero commitment

Support that became an asset.

Examples of firms that stopped drowning in emails.

Travel

24/7 Booking Support

Problem: Clients from different time zones didn't get answers for hours.
Solution: AI Chatbot integrated with the booking system. Result: 70% of questions resolved instantly.

Response time dropped to 5 seconds.

Medical

Booking without a phone

Problem: Phone registration was always busy.
Solution: AI assistant on WhatsApp and Messenger. Result: 20% increase in visits without new staff.

20% more visits without new hires.

Retail / Fashion

Status check on autopilot

Problem: 60% of calls were simple status questions.
Solution: IVR and chatbot verifying order numbers. Result: 65% infoline load reduction.

Reduction of phone calls by 65%.

Real Estate

AI Tenant Qualification

Problem: Agent wasted time on non-qualified leads.
Solution: Auto qual form with bot document verification. Result: 40% faster rental process.

40% faster rental process.

SaaS / Technology

Tech Ticket Triage

Problem: Devs flooded with simple setup questions.
Solution: AI analyzing tickets and suggesting KB articles. Result: 30% fewer level 2 tickets.

30% fewer tickets for devs.

Logistics

Claim handling in seconds

Problem: Lost package refunds took 14 days.
Solution: Auto workflow verifying status and generating invoice correction. Result: Claim time cut to 24h.

Claims handled 14x faster.

Path to excellent service

01

Report Analysis

We check your last 1000 reports to find patterns and questions that can be automated first.

02

System Implementation

We configure a professional helpdesk tool, linking it with your site and email.

03

Rule Building

We program automatic answers, categorization, and escalation of tough topics to humans.

04

AI Assistant Launch

We launch a chatbot or email agent that takes over 50-80% of communication.

05

Optimization

Based on client ratings, we constantly improve answers and procedures.

Ready to improve your business?

Fill out form and we'll contact you within 24 hours to schedule free consultation.

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