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Kompleksowa Obsługa Omnichannel

Głos i Tekst: Pełna Automatyzacja

Połącz potęgę Voicebotów i Chatbotów w jeden spójny system. Obsługuj klientów tam, gdzie im wygodniej – przez telefon, stronę www lub social media, zachowując wspólną bazę wiedzy.

Spójna wiedza
Multi-kanałowość
Skalowanie 24/7
Umów bezpłatną wycenę

Rozproszona obsługa to strata Twojego czasu.

Telefon milczy?

Voicebot odbierze każde połączenie, nawet gdy cały zespół jest zajęty lub po godzinach.

Czat jest pusty?

Chatbot AI zacznie rozmowę z klientem na stronie, zanim ten zdąży ją opuścić.

Dane w nieładzie?

Wszystkie informacje z rozmów i czatów trafiają do jednej karty klienta w Twoim CRM.

Długi czas oczekiwania?

AI odpowiada w ułamku sekundy, eliminując kolejki na infolinii i czacie.

Zmęczony zespół?

Przekaż 80% rutynowych spraw do AI, a ludziom zostaw najtrudniejsze i najciekawsze przypadki.

Błędy ludzkie?

AI zawsze podaje aktualne ceny i warunki, nie zapominając o żadnym szczególe oferty.

Intelligent Solutions

How does AI change your company?

We don't implement AI for the 'wow' effect. We design systems that solve specific business problems. Our solutions integrate with your current tool ecosystem, creating a new layer of intelligence within your organization.

Natural communication with clients 24/7 in many languages.

Check possibilities

KS
Wsparcie Eksperta

Konrad

Ekspert ds. AI

Gotowy na automatyzację obsługi?

Pomożemy Ci dobrać odpowiednie narzędzia i wdrożyć system, który sam dba o Twoich klientów.

Schedule free consultation
30 min call • Specific quote • Zero commitment

Real effects of AI implementations.

See how our intelligent systems support the growth and efficiency of our clients in practice.

Customer Service

AI Voicebot on a medical infoline

Problem: A large clinic chain lost 30% of potential patients after office hours because no one answered the phones. Staff spent 3 hours every morning calling back, which blocked the line for current matters.
Solution: We implemented an AI Voicebot integrated with the booking system. The bot answers 100% of calls 24/7, performs triage, and independently books patients for available slots. Result: Total elimination of missed calls and a 25% increase in booked visits in the first month of operation.

100% calls handled and +25% consultations booked.

Finance / Legal

Intelligent Contract Analysis

Problem: A law firm handling investment processes had to manually verify thousands of lease agreements for indexation clauses. This process took a junior team weeks of work and was prone to oversights.
Solution: We created a RAG-type AI system that 'read' the entire document archive. The system extracts amounts, deadlines, and specific legal provisions in seconds, creating ready-to-use Excel reports. Result: Document analysis time shortened from 40 minutes to 45 seconds while maintaining higher accuracy than human work.

Document analysis time shortened by 98% with zero risk of error.

Operations

AI Agent in Logistics Management

Problem: A freight forwarding company managed a fleet of 50 drivers using phones and spreadsheets, which led to errors in route planning and empty runs. Coordination took dispatchers 10 hours a day.
Solution: We implemented an AI Agent that has access to truck GPS and the transport exchange. The agent plans routes, negotiates loads, and sends instructions directly to drivers. Result: 20% reduction in empty runs and 30 hours of dispatchers' weekly work recovered, who now focus only on crisis situations.

Saving 30 hours of team work weekly and a 15% drop in fuel costs.

Marketing / SEO

Automated Content Factory

Problem: An online store with 5000 SKU had only dry technical data, resulting in a lack of visibility in Google and high ad costs. Manual description writing would take a year.
Solution: We built an AI engine generating unique benefit-driven descriptions based on specs and photos. The system automatically publishes content directly to the store and handles SEO optimization for keywords. Result: The entire catalog was described in one night, translating into a 45% increase in organic traffic within a quarter.

5000 unique product descriptions in 8 hours and a 45% traffic increase.

HR / Recruitment

AI Triage and Initial Recruitment

Problem: An international corporation received 400 applications for every position, 90% of which did not meet technical requirements. Recruiters spent days reading unsuitable CVs.
Solution: We implemented an AI system evaluating candidate fit to the job description in real-time. The system also conducts initial chat interviews, checking availability and financial expectations. Result: Recruiters receive only the TOP 10 candidates, shortening the selection process by 90% and improving hiring quality.

Candidate selection 90% faster and 40h saved monthly per recruiter.

Support / E-commerce

Autonomous Expert Chatbot

Problem: The technical support department was flooded with simple device configuration questions, extending response time for critical reports to 48 hours. Customers were frustrated with the wait.
Solution: We launched an AI chatbot based on technical product documentation. The bot understands natural language and can instruct the customer step-by-step how to solve the problem. Result: AI independently solves 70% of reports without human involvement, and response time for difficult topics has shortened to 2 hours.

70% of reports solved by AI and a 70% drop in support load.

How we implement AI? A successful path to the goal.

01

Audit and Data Analysis

We don't implement AI in a vacuum. We start with a deep audit of your data and processes to find areas with the highest return potential. We talk to your team, identify the most tedious tasks, and check the quality of your information. Based on this, we create a precise implementation strategy that guarantees fast business results.

02

Fast Prototype and Demo

We build a working AI model on a small batch of your data to verify assumptions in a safe environment. After just 7-14 days, you can test how the algorithms handle your documents or communication. This allows for quick feedback collection and fine-tuning of model parameters before full deployment, minimizing investment risk.

03

Full Integration and Security

We link ready-made models with your CRM, ERP system, and databases, caring for the highest security standards and GDPR compliance. We build secure data pipelines that feed the AI with real-time information. Our solutions run inside your cloud infrastructure, guaranteeing full confidentiality and control over company info.

04

Team Training and Onboarding

We teach your employees how to effectively use new AI tools and become 'system operators'. We conduct workshops on effective prompt engineering and verifying results generated by algorithms. We create dedicated documentation and video instructions, making the technology adaptation process within the company smooth and without team resistance.

05

Monitoring and Cost Optimization

After deployment, we constantly monitor system effectiveness and optimize AI token consumption costs. We regularly 'retrain' models on new data so their accuracy grows with your company's development. We are your permanent technological partner, ensuring AI systems are always updated to the latest market standards and deliver real value.

Ready to improve your business?

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