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Infoline revolution

AI Voicebots:
service that sounds human.

Automate your phone calls. Our Voicebots talk naturally and solve problems 24/7. Thanks to advanced speech synthesis and LLM models, HeyNeuron bots don't just inform but build a positive customer experience from the first second of the call.

100% calls answered
No queues
60% lower costs
11:25
Klaudia Alves
Online

Why does your infoline need AI?

Missed Calls

Every unanswered call is a lost chance for profit. AI watches 24/7, ensuring no client feels ignored after office hours.

Long Queues

Customers hate waiting for a connection. AI answers thousands of calls simultaneously, eliminating wait times and raising service standards.

Repetitive Questions

Consultants waste time on routine inquiries about order status or hours. Let AI take over common topics, freeing staff for complex cases.

High Costs

Maintaining a full 24/7 infoline is a huge financial burden. AI Voicebot does the same work for a fraction of the cost, scaling instantly without new hires.

Team Burnout

Handling hundreds of identical calls daily frustrates top employees. AI allows people to focus on tasks requiring empathy and creative thinking.

Lack of Analytics

Traditional calls are hard to analyze at scale. AI automatically transcribes and draws insights from every call, delivering reports on client needs.

Intelligent Voice

Voicebot that actually helps.

We create voice systems that don't sound like machines – they build relationships and achieve goals. Our bots integrate with your CRM, so they know the context before answering.

Handling questions, status checks, and bookings 24/7.

Listen to bots

KS
TECH LEAD

Konrad

Software Architect

Schedule free consultation about your project

During 30-minute call we'll analyze your business requirements and propose fastest path to implementation. We think business-first - goal first, then technology.

Schedule free consultation
30 min call • Specific quote • Zero commitment

AI Voice at business service.

See how HeyNeuron voicebots change daily work in various industries, freeing up time and generating real savings.

Automotive

Service appointment confirmation

Problem: A large car dealership lost 4h daily calling clients to confirm tomorrow's service. Often clients didn't answer, leading to 'ghost' slots and lost revenue.
Solution: We deployed an AI Voicebot that calls automatically 24h before. The bot can independently reschedule if needed and sends an SMS with the address. Result: Reduced reception work by 20h weekly and a 30% drop in no-shows due to the easy rescheduling option during the call.

20h weekly reception work saved and a 15% increase in service occupancy.

Medical

24/7 Appointment Booking

Problem: Patients complained about busy lines on Monday mornings, resulting in lead loss and frustration. The clinic couldn't afford 3 extra receptionists for peak hours.
Solution: We launched a Voicebot integrated with doctor schedules in the HIS system. The bot answers 100% of calls instantly, identifies the patient by ID, and books or cancels appointments. Result: 30% increase in registered patients and total elimination of phone queues during peak hours.

30% increase in booked visits with zero extra hiring costs.

Finance

Soft debt collection

Problem: The finance department couldn't keep up with reminders for invoices past due by a few days. Manual calling of hundreds of debtors was inefficient and stressful.
Solution: AI Voicebot automatically contacts debtors on the 3rd day after the deadline. It conducts a polite talk, asks for the reason, and sends a payment link via SMS. Result: Collection effectiveness increased by 15% in the first quarter, and staff were offloaded from the most unpleasant calls.

15% increase in collection efficiency and improved company cashflow.

HR / Recruitment

Initial candidate triage

Problem: In mass recruitment for operational roles, recruiters spent 70% of the day on simple calls checking availability. The process was slow and expensive.
Solution: Voicebot conducts the first phone interview with every candidate 5 mins after application. It checks skills, financial expectations, and availability, creating a ranking for HR. Result: Recruiters save 40h monthly per person, focusing only on final interviews with the best-vetted candidates.

40h of recruiter's monthly work saved and hiring time cut by 50%.

Energy

Automated meter reading reports

Problem: An energy provider was flooded with thousands of calls monthly from clients giving meter readings. Consultants spent all day retyping numbers.
Solution: Voicebot with advanced number recognition takes readings 24/7 without staff. It validates the client and updates the billing system instantly. Result: Able to free 3 consultant positions for active sales and total elimination of human errors in readings.

70% reduction in service costs and zero errors in client invoices.

Transport / Taxi

Digital taxi dispatch

Problem: A taxi corporation lost 20% of orders on weekends because dispatchers couldn't keep up. Clients hung up after 30s.
Solution: AI Voicebot integrated with driver GPS recognizes the address, quotes the fare, and dispatches the nearest car. It informs the passenger of the car model and plate. Result: Number of completed trips increased by 20% without new hires, and ordering time dropped to 15 seconds.

Trips completed +20% and ultra-fast booking times.

How we build your voice? Implementation process.

01

Call and Goal Analysis

We start by listening to your current recordings and analyzing frequent client problems. We design substantive dialogue paths that lead the caller straight to the goal, eliminating useless steps. At this stage, we define KPIs like First Call Resolution (FCR) or call duration.

02

Personality and Voice Design

We pick a professional voice tone that best reflects your brand character and builds trust. We program specific phrases and the reaction to interruptions so the talk is natural. We ensure the bot has appropriate empathy and patience for your target group.

03

Technical and API Implementation

We link the bot brain with your VoIP exchange and internal systems (CRM, ERP, Calendar). We config two-way data flow so AI can validate the client and check orders in real-time. We build secure connections guaranteeing confidentiality for every call.

04

Calibration and Live Tests

We test the bot on real, anonymous calls under expert supervision. We teach the system industry-specific vocabulary and various accents or speech patterns. This stage lasts until the bot reaches target effectiveness and solves cases without errors.

05

Start and Continuous Growth

The bot takes over full-scale service, and you get access to detailed dashboards with analytics of every minute. We constantly monitor accuracy and regularly update the bot's knowledge with new products or procedures. We remain your partner, ensuring your business voice gets smarter.

Ready to improve your business?

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